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Service agreement on joining Futu Page on Futubull

Last update: December 10, 2021


Important notes: In addition to the body text, this service agreement also includes the 「Futubull Service Agreement」, 「Privacy Policy」, 「Futubull Community's General Management Rules」, and any supplement, list or appendix to this service agreement (hereinafter collectively referred to as 「this agreement」). Please read carefully and fully understand the provisions of this agreement, especially the parts in bold font. You confirm that you have the full capacity for civil conduct to read, confirm and accept this agreement and to use the service hereunder.


I. Confirmation and acceptance of this agreement

1. Futu Page is a dedicated channel on Futubull for legal or unincorporated entities including companies, work units, institutions, etc., (hereinafter referred to as 「you」 or 「users」) to join so that they can use the Internet services provided by Futu in the name of their organizations. Futu Page provides you with services such as account setting and management, content publishing and management, community interaction, and private messaging (hereinafter referred to as 「the service」).

2. This agreement is entered into between users (hereinafter also referred to as 「you」) and Shenzhen Futu Network Technology Co., Ltd. (including other related entities of the group engaging in the operation of any website or application, collectively referred to as 「Futu」 or 「we」) regarding the joining and use of Futu Page and the related services. If you join or use Futu Page in any form, it will be deemed that you have read, understood and agree to be bound by this agreement. If you object to any provision of this agreement, you may choose not to join or use Futu Page. 

3. When you use a certain service, it may involve separate agreements or business rules, etc. (hereinafter collectively referred to as the 「separate agreements」). Please read and agree to the separate agreements before using such services. Your any use of such services shall be deemed that you accept the separate agreements.


II. Account registration, authentication, use, and closing 

1. You need to register an account for Futu Page on Futubull before using the service. After the registration, you shall go through the application process for joining Futu Page according to the guidelines, and your Futu Page will be officially established after your application is approved.

2. When applying to join Futu Page, you should truthfully provide the relevant materials, fill in and submit the information required to establish your Futu Page according to Futu’s approval process and requirements, and designate a person responsible for the operation of your Futu Page. When approving your application, we will review the corporate information form, certification, authorization letter for company authentication, account information, information about the person responsible for operation of your Futu Page, etc.

3. Where necessary, you may be asked to provide additional materials such as trademark registration certificates depending on your account settings such as the nickname, profile photo, company’s homepage, etc. Please make sure that you comply with the relevant laws and regulations and do not damage the legitimate rights and interests of any other third party.

4. Please keep your account information and password safe. You shall bear legal responsibilities for any conduct using your account and password. When you suspect of anyone using your account without authorization or any other abnormal circumstances, please notify Futu immediately.

5. You have the right to close your account according to the account closing process specified by Futu. If you fail to log in to the account in a long time, Futu has the right to reclaim the account to avoid waste of resources, and any loss incurred thereby shall be borne by you.

6. You agree and authorize Futu to inquire or verify your information through relevant agencies or organizations before and during the service period.


III. Special provisions of Futu Page

1. Futu Page is one of the many forms of accounts provided by Futu to users. Therefore, in addition to complying with this agreement, you should also comply with the 「Futubull Terms of Use」, 「Futu’s General Management Rules for Community)」, 「Futu Privacy Policy」, and other rules related to Futu Page (hereinafter referred to as the 「special rules」). If there is any conflict between this agreement and the aforementioned contents, this agreement shall prevail.

2. Special provision on intellectual property protection: You agree and confirm that Futu shall be granted the full rights and licenses worldwide that are free, permanent, irrevocable, non-exclusive, and available-for-sublicense regarding the contents you upload to your Futu Page on Futubull. The scope of the foregoing licenses includes the legal use of such contents for commercial or non-commercial purposes, and the partial or complete copy, promotion, distribution, and dissemination of such contents. However, unless otherwise authorized by you, Futu should not modify or adapt such contents in part or in whole.


IV. Rules for the use of Futu Page

1. Futu Page is one of the many forms of accounts provided by Futu to users. Therefore, in addition to complying with this agreement, you should also comply with the 「Futubull User’s Agreement」, 「Futu’s General Management Rules for Community)」, 「Futu Privacy Policy」, and other rules related to Futu Page (hereinafter referred to as the 「special rules」). If there is any conflict between this agreement and the aforementioned contents, this agreement shall prevail.

2. Any contents that you create, copy, publish, and disseminate when joining or using Futu Page shall strictly abide by the relevant laws and regulations, the provisions of this agreement, and the special rules, including but not limited to the contents generated in the process of joining or using your Futu Page.

3. You understand and agree that Futu is committed to providing a legal, orderly, civilized, and positive Internet environment. You should abide by the relevant terms of use issued by Futu, and shall not use Futu Page to directly or indirectly engage in any conduct that violates the Chinese laws and regulations and social morality. You should not use Futu Page to create, upload, copy, publish, disseminate, or repost the following contents, or Futu has the right to delete and block such contents, and take corresponding measures against your Futu Page depending on the circumstances:

  a. Contents that violate the Chinese laws and regulations;

  b. Contents that damage the legitimate rights of others including right to reputation, portrait right, intellectual property right, ownership of commercial secrets, etc.;

  c. Contents that involve others’ privacy, personal information or data;

  d. Harassing information, spam or any sexual or sexually provocative contents;

  e. Advertisements that do not comply with the relevant Chinese laws and regulations, including but not limited to advertisements that are prohibited in China, and advertisements that should have been but are not examined by the relevant authorities before publishing pursuant to the relevant laws and regulations.

  f. Any other information that violates the laws and regulations, policies, public order, or social morality, and any information that disrupts the operation of Futu or damages the legitimate rights and interests of other users or any third party. 


V. Account management

1. Futu has the ownership of Futu Page. The initial entity applying to join Futu Page has the exclusive right to use its Futu Page created, and the right to use the Futu Page should not be granted to, borrowed, rent, transferred, or sold to others.

2. You should designate a person responsible for the operation of your Futu Page and provide Futu with the person’s full name, mobile phone number, ID card and other identity proof. Futu has the right to verify the identity of the person operating your Futu Page.

3. The person responsible for the operation of your Futu Page manages the daily operation of your Futu Page, including but not limited to account login, password retrieval, security verification, daily communication, Futu Page authentication, daily account operation, etc. The person in charge can be changed during the use of the Futu Page, and a process to validate the change should be completed according to our guidelines. After the application for change is submitted, your Futu Page still can be used while the approval process is ongoing, and the person in charge remains unchanged during this period. Once your application for change is approved, the person in charge will be updated.

4. A special reminder from Futu that you shall properly keep your account and password. Futu and you are jointly responsible for maintaining the security of your account. Futu will take and continuously update technical measures to ensure your account security at the server. You shall take measures to ensure your account security, including but not limited to properly keeping your account and password for Futu Page, installing anti-virus and anti-Trojan software, and changing your password regularly. When not using Futu Page, you should safely log out.

5. You agree not to disclose your account or password information to any third party under any circumstances. Not keeping your account properly may lead to cases where your account is used by others (including but not limited to account theft or password theft) or information and data leakage, and you shall be solely responsible for the consequences caused. You understand and agree that, if you fail to explicitly inform Futu by filing a complaint or appeal, etc., and to provide proof showing that your account is used by others or that your information and data are leaked, it’s reasonable for Futu to believe that the activities under the account are caused by your use of the account. 

6. In the event that you suspect someone of using your account or password, you agree to notify Futu immediately. If the Futu Page you are using is not the one you initially created or is not acquired through the other means provided by Futu while you know the password of the account, you should not log in to the account or perform any operations using the account. Instead, you should notify Futu or the entity who initially applied to join Futu Page as soon as possible. If Futu finds that you are not the entity who initially applied to join Futu Page, Futu has the right to prevent you from using the account without sending any notice.

7. If you violate the provisions of the relevant laws and regulations, this agreement and the special rules, Futu has the right to restrict, freeze or terminate your use of Futu Page at any time at its discretion, and to determine whether to resume your use of Futu Page depending on the circumstances. Any loss (including but not limited to interruption of communication, clearing of user data and related data, etc.) caused to you thereby shall be borne by you solely.

8. If you cannot log in to Futu Page for reasons such as your account is stolen, forgetting your password, etc., you shall be solely responsible for that. You can file an appeal to Futu by sending an email to sns@futunn.com, but Futu does not guarantee that you will be able to retrieve your account by filing an appeal.


VI. Risks and disclaimer

You understand and agree that using Futu Page will use resources such as the processor and bandwidth of your device in order to provide you with efficient services. During the use of Futu Page, data traffic costs may be incurred. You should ask your carrier about the charges and bear the costs.

1. When using Futu Page, you must bear the following risks which are beyond Futu’s control, including but not limited to:

  a. Risks such as loss of information or data leakage which may be caused by unavoidable accidents such as attacks from computer viruses, Trojan horses, hackers, or other malicious programs;

  b. Failures that occur to your or Futu’s computer software, systems, hardware, and communication lines;

  c. Your improper use of Futu Page or use of Futu Page through unauthorized means;

  d. Risks such as Futu Page login failure, incomplete data synchronization, slow page loading speed, etc., which are caused by unstable network signals and other factors;

  e. Service suspension or interruption due to changes in the relevant laws, regulations and policies;

  f. Other circumstances that are beyond Futu’s control or unforeseeable.

2. You understand and agree that the contents you publish using Futu Page may be copied, reposted, modified, or used for other purposes by other users or a third party, which is out of your expectations and control. You should be fully aware of such risks and should not publish any information that you do not intend to disclose to others on your Futu Page. If you find any conduct that damages your legitimate rights and interests, you may file a complaint to Futu and we will deal with it in accordance with the relevant laws.

3. By entering into this agreement, Futu obtains the right to deal with contents or conducts that violate the laws and regulations. However, such right does not constitute Futu’s obligation or commitment. Futu cannot guarantee to detect or deal with any violation of the laws and regulations in a timely manner.

4. You understand and agree that, where necessary for business development, Futu reserves the right to unilaterally change, suspend, restrict, terminate, or cancel the service of Futu Page in part or in whole at any time without any notice, and users shall bear such risks.

5. You understand and agree that Futu Page only serves as a platform for users to share, disseminate, and acquire information and that you should be responsible for all the conducts under your Futu Page, including any contents you publish, any conducts of the person in charge of the account, and any consequences caused thereby. You should evaluate the contents on Futu Page on your own, and bear all the risks arising out of the use of such contents, including the risks arising out of your reliance on the correctness, completeness, or applicability of such contents. Futu cannot and shall not be liable for any loss or damage caused by the aforementioned risks.


VII. Legal liabilities

1. If Futu finds or receives complaints from others saying that you violate the provisions of this agreement and the special rules, Futu has the right to delete and block the relevant contents at any time without notice depending on the circumstances, and to impose penalties including issuing warnings, deleting part or all of your followers, restricting or banning your use of part or all of the features, permanently banning your account, and Futu has the right to announce the penalties imposed on you. Futu also has the right to refuse to provide services to you in accordance with the provisions of this agreement and the special rules. If you find anyone violating the provisions of this agreement or using Futu Page improperly, please file a complaint to Futu immediately, and we will take legal measures accordingly.

2. You understand and agree that you shall be solely responsible for any claims, requests or losses arising out of your violation of the provisions of this agreement or related service terms, which are asserted by a third party. Where any loss is caused to Futu, you shall also compensate Futu for the losses incurred.


VIII. Others

1. Your use of Futu Page shall be deemed that you have read and agree to be bound by this agreement. Futu has the right to amend the provisions of this agreement when necessary. The latest version of this agreement can be found on the relevant service page. In the event that any amendment is made to the provisions of this agreement, your continuous use of Futu Page shall be deemed that you have accepted the amended agreement. If you do not accept the amended agreement, you should stop using the service of Futu Page.

2. This agreement is entered into in Nanshan District, Shenzhen of the People's Republic of China.

3. The execution, coming into force, performance, interpretation, and dispute resolution of this agreement shall be governed by the laws of mainland China (Conflict of laws excluded).

4. If any dispute arises between you and Futu, the parties should have friendly negotiations first. If the dispute cannot be resolved through negotiations, both parties agree to refer the dispute to the competent people’s court at the place where this agreement is entered into.

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