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Step 1.
Open the Futubull upper right corner settings - New Message Notification - Message Notification page, and check whether the sound and vibration switches are turned on.
Step 2.
On the page of the first step, click [System Notifications] to jump to the system settings page.
Step 3.
Open "Notification Management" and check whether the sound and vibration switches are turned on in each channel.
Step 4.
Turn off the [Gentle notifications] in the Advertisements.