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What to do if my mobile phone is not at hand or can't receive the verification code?

The following methods can help you solve the problem quickly:

1. Please call the customer service hotline, Hong Kong: +852-2523-3588, Other Regions: 400-870-1818.

2. Tap Customer Service to contact us online

Dedicated agents are ready to help you in both methods. If you need urgent assistance, please call us directly.

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